ISAAC CHIOMA FAVOUR

Managed an average of 20+ daily client interactions as the primary point of contact, ensuring professional and efficient service delivery for a real estate firm.

Responded to client inquiries and effectively guided prospects through property offerings, contributing to informed decision-making and potential conversions.

Resolved customer complaints promptly, leading to improved client satisfaction and retention rates.

Managed comprehensive customer communication across email and CRM platforms (Zoho Desk), ensuring timely responses and accurate record-keeping.

Maintained and updated accurate client records and property documentation using Microsoft Office and Google Workspace, ensuring data integrity and accessibility.

Coordinated client appointments and streamlined communication between clients and internal teams, enhancing workflow efficiency.

Recognized as 'Employee of the Month' in October 2025 and January 2026, and awarded 'Best Performing Corper' for exceptional service and administrative contributions.

Delivered structured and engaging lessons to primary and secondary students, demonstrably improving student engagement in core subjects.

Managed classroom activities to cultivate a disciplined and productive learning environment, supporting positive student behavior and focus.

Tracked and recorded student academic progress, providing detailed performance records to inform instructional strategies and parent communication.

Communicated effectively with students, parents, and school staff, fostering collaborative relationships to support individual learning outcomes.

Provided critical administrative and direct patient support within a fast-paced maternity ward environment.

Managed sensitive patient records and birth registers with high accuracy and strict confidentiality, ensuring compliance and data integrity.

Assisted patients with inquiries and appropriately guided visitors, enhancing patient experience and departmental flow.

Coordinated patient appointments and facilitated inter-departmental communication, improving operational efficiency.

Maintained meticulous organization of medical documentation and patient files, ensuring rapid access and regulatory compliance.

Managed comprehensive front desk operations, professionally attending to all visitors and patients within a busy diagnostic center.

Handled high volumes of incoming phone calls, emails, and inquiries, ensuring prompt and accurate information delivery and resolution.

Scheduled and coordinated patient appointments efficiently while maintaining meticulously organized patient records for quick retrieval.

Provided essential administrative support, streamlining daily operations and contributing to overall office efficiency.